Websites & Software for Gunsmiths & Custom Shops
Online booking, work-order tracking, photo galleries, and customer portals — built to match the way your shop actually runs. No more paper intake forms, no more chasing customers for updates.
Your gunsmith business lives and dies by reputation and turnaround time. But most gunsmith websites are stuck in the early 2000s — static sites with a contact form, maybe a Facebook link, and a phone number. Customers can't book service online. They can't see status updates. They can't pay online. And you're spending half your day on the phone repeating the same information.
FMJCode builds gunsmith websites that actually work for your business. Customers can request services online with photos attached. Work orders track through intake, diagnosis, work-in-progress, QC, and ready-for-pickup — with automatic email and SMS updates to the customer. Your team sees the full queue. Your customers know exactly where their firearm is.
And because we specialize in the firearm industry, we know the compliance pieces: FFL transfer receipts, customer ID verification, and state-specific shipping rules. Built in from day one.
What a Modern Gunsmith Website Includes
Online Service Booking
Customers submit service requests online with photos, firearm details, and requested work. Calendar integration for in-shop appointments.
Work-Order Tracking
Track every job from intake → diagnosis → work → QC → pickup. Internal notes, parts ordered, time logged. Customer sees public status only.
Customer Portal
Customers log in to see their work-order status, upload documents, approve quotes, view invoices, and pay online.
Automated Updates
Email and SMS notifications at every status change. Customer gets pinged when firearm is ready for pickup. No more phone tag.
Service Pricing Pages
Detailed service catalog with pricing, turnaround times, and process explanations. Cerakote, trigger work, optic cuts, slide milling, custom builds.
Photo Galleries
Before/after galleries of completed work. Category filters (pistols, rifles, shotguns, custom builds). Social media integration for Instagram feed.
Quote Requests
Custom quote request forms with photo attachments and service checklist. Integrates with your work-order system.
Online Payments
Accept deposits and final payments online through firearm-friendly processors. Deposit held until work complete.
Review & Testimonial System
Automated review requests post-pickup. Featured testimonials on the website. Google review integration.
Why Gunsmiths Choose FMJCode
We build on platforms that won't deplatform firearm businesses — no Shopify, no WordPress-plugin roulette.
Work-order workflows are customized to your shop — not forced into someone else's template.
We integrate with the tools gunsmiths actually use: Square for in-person, firearm-friendly online processors, QuickBooks, and FFL eBound systems.
Mobile-first design — your customers check status from their phones, your techs update jobs from the shop floor on a tablet.
Nationwide service — we've built sites for gunsmiths from small custom shops to 20-bench operations.
Ongoing support and iteration — your site evolves as your business grows.
Let's Build Your Gunsmith Website
Tell us how your shop runs. We'll design a system that matches your workflow — not the other way around.